Asking for help

Roswell Independent School District uses School Dude for a ticket system to address Computer and classroom technology concerns.  If you're having trouble with hardware, like Promethean, Chromebook, laptops, desktops, phones, or software, like blocked webpages, just put in a ticket and one of our team will reach out to assist.

How to enter a ticket

IT MySchoolBuilding Tutorial

Enter a ticket

Please help us help you better.  Fully describing the problem in your own words helps us get started troubleshooting even before we make contact with you.  Screenshots or short cellphone videos can be very helpful in describing your problem, and can be attached at the bottom of the Ticket.
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Self-help and forms